Implementing a Multi-Factor Authentication solution can ultimately save you money, time, and resources. Multi-Factor Authentication allows for seamless access for the users while also adding another layer of security to decrease your risk of a data breach. You can have both security and convenience and still be cost-effective.
The cost of a data breach, including loss of business and consumer trust can be detrimental for an organization. Data breaches aren’t 100% preventable as hackers are always progressing but Multi-Factor Authentication can help keep the wrong people from accessing sensitive information. The financial cost of a data breach can often push a small to medium company out of business once fines are distributed and customers are lost.
A2C Mobile has multiple functionalities including MFA pushes, Password Reset, and Account Unlock. If a user needs to reset their password or unlock their account, they can now do it securely and seamlessly through the A2C Mobile app instead of calling a help desk or contacting IT support staff.
How does this save you money?
Running a help desk can be costly. Cost per support ticket can vary from $10 to $25, or even higher. Your users can securely initiate and complete a password reset or account unlock 24/7/365 from their mobile phone. Users no longer have to rely on contacting a help desk or IT support staff to change their password, saving your company money.
How does this save you time?
40% of all help desk calls are to handle password-related issues. Reducing the amount of time IT staff spend on support tickets, allows them to use their valuable time and resources on other tasks.
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